Care & maintenance

A website is not furniture. It needs looking after.

Certificates expire, packages need patching, forms quietly stop sending mail, and the person who knew the hosting password leaves. A care plan means none of that becomes your problem — and small changes get done the same week you ask, not the month after.

From ₹1,500 / month Cancel any time Works on sites we did not build
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A spreadsheet flowing through an automation gear into a sent report
Plans

Monthly care plans

Prices in INR, excluding GST. Hosting and domain fees are billed at cost, separately — we do not mark them up.

Basic Care

For a brochure site that must simply stay up and stay safe.

₹1,500/ month

or ₹13,000 a year — save ₹5,000

Within 2 working days

30 minutes of changes included each month

  • Uptime monitoring, checked every 5 minutes
  • Weekly off-site backup, kept for 30 days
  • Security patches for Django, Python packages and the server
  • SSL certificate renewal and expiry watch
  • Monthly health report: uptime, page speed, broken links, errors
  • 30 minutes of small text or image changes each month
  • Email support
What this plan does not cover
  • New pages, new features or design changes
  • Hosting, domain and third-party subscription fees
  • Content writing, photography or SEO campaigns
Start Basic Care
Most businesses pick this

Standard Care

For a working business site that changes a few times a month.

₹3,500/ month

or ₹32,000 a year — save ₹10,000

Within 1 working day

2 hours of changes included each month

  • Everything in Basic Care
  • Daily off-site backup, kept for 90 days
  • 2 hours of changes every month — text, images, prices, new sections
  • Form, email and payment-gateway checks each month
  • Google Search Console and Analytics kept working, with a monthly summary
  • Page-speed check and fixes for anything that slipped
  • Priority email and WhatsApp support
What this plan does not cover
  • Building a new module or a major redesign (quoted separately)
  • Hosting, domain and third-party subscription fees
  • Paid ads management
Start Standard Care

Priority Care

For a site that takes orders, bookings or payments every day.

₹8,000/ month

or ₹70,000 a year — save ₹26,000

Same working day, 4-hour target for anything down

6 hours of changes included each month

  • Everything in Standard Care
  • 6 hours of changes and small features every month
  • Same-day response, and we start on anything that is down within 4 working hours
  • Database tuning and error-log review every month
  • Staging copy of the site, so changes are seen before they go live
  • Quarterly review call: what broke, what is slow, what to build next
  • Direct phone line during working hours
What this plan does not cover
  • A full redesign or a new product module (quoted separately)
  • Hosting, domain and third-party subscription fees
  • 24×7 cover — our working hours are 10am to 7pm IST, Monday to Saturday
Start Priority Care

We take on sites we did not build. There is a one-time ₹2,500 handover check first — we read the code, test the backups and tell you honestly what shape it is in before either of us commits to a plan.

Rate card

What changes cost

Everyday jobs have a published price, so you never have to ask. Anything bigger is quoted in writing against the hourly rate below, and you approve the number before work starts. Hours included in your plan are used first.

Everyday changes

WorkPriceTurnaround
Text, price or image change
Editing existing content on a page — wording, a price, a photo, contact details.
₹500 Same working day
New content page
A new page using your existing design: service page, policy page, landing page.
₹2,000 1–2 working days
Blog or news post published for you
You send the text and images; we format, add the SEO fields and publish.
₹800 Same working day
New form or enquiry flow
A form with validation, spam protection, email notification and a thank-you page.
₹2,500 2–3 working days
Emergency fix — site down or checkout broken
Free on Priority Care. On other plans this is the call-out charge; the repair itself is billed hourly if it runs past an hour.
₹2,500 Started within 4 working hours

Larger work

WorkPriceTurnaround
Small development work
Changes to how something works rather than what it says — a field, a rule, a report column.
₹800/hour Scheduled within the week
New feature or module
Booking system, dashboard, payment flow, integration with another system. Always estimated in writing first; you approve the number before any work begins.
₹1,200/hour Quoted with a date before we start
Design refresh of existing pages
New look for pages you already have, keeping the content and the URLs.
₹1,000/hour Quoted per page
Full redesign or rebuild
Treated as a new project with its own written scope, price and milestones — not billed against a care plan.
Quoted Fixed price, milestone-based
Migration to a new host or domain
Moving the site, database, email records and certificates, with the old copy kept until the new one is confirmed working.
₹6,000 Usually 1–2 days, planned for a quiet hour

The rules we hold ourselves to

  • Nothing is billed before you agree to it. If a job will go past your included hours, you get the number first, in writing.
  • Time is billed in 15-minute blocks, not rounded up to the hour, and the log comes with the invoice.
  • Bug fixes on our own work are free for 30 days after delivery, and for as long as you hold a care plan.
  • Work outside 10am–7pm IST, Monday to Saturday is charged at 1.5×, and only when you ask for it.
  • You can leave any time. Cancel before the next renewal and nothing more is charged — see the refund & cancellation policy.
During development

While your project is being built

Care plans start after launch. During development, this is how the money and the decisions work.

  1. Fixed price, in writing. Scope, price, milestones and dates agreed before anything starts. Not an hourly meter you cannot see.
  2. 25–30% to book, then payment as each milestone is delivered for your review. Never the whole amount upfront.
  3. You watch it being built. Your site runs on beeprotonai.info/client/your-name/ from the first week — click through it, leave feedback on any page, and we work from your notes.
  4. Changes mid-project that sit inside the agreed scope are free. Anything that adds to the scope is quoted before it is built, so the final invoice never surprises you.
  5. You can stop at any time. Completed milestones are billed, unstarted ones are refunded, and you keep the code for what you paid for — the refund policy spells it out, including the 7-day review window on the first delivery.
  6. At handover you get the source code, the accounts, the documentation and 30 days of free bug fixing. Then a care plan is optional, not a lock-in.
FAQ

Questions clients actually ask

Do I have to take a care plan after you build my site?

No. At handover you get the source code, the accounts and 30 days of free bug fixing, and you are free to walk away or hand it to anyone else. A care plan is for businesses who would rather not think about backups and security patches — it is never a condition of working with us.

Can you maintain a website somebody else built?

Yes, and we do it often. There is a one-time ₹2,500 handover check first: we read the code, test whether the backups actually restore, check the plugin and package versions, and send you an honest report. If the site is in bad shape we will say so, and tell you whether it is cheaper to maintain or to rebuild.

What happens to the hours I do not use?

They do not carry over. The hours are capacity we hold for you each month, the same way a gym membership holds a place whether you go or not. If you consistently use fewer, move down a plan — we will suggest it ourselves in the monthly report.

Is hosting included in the plan price?

No. Hosting, domain renewal, SMS credits, payment-gateway charges and paid APIs are billed at cost, in your name wherever possible, so you own them. We do not add a margin to somebody else's invoice.

How do you charge for something bigger, like a new booking module?

That is quoted as its own small project: written scope, fixed price, milestones and a delivery date, against the hourly rates published above. It is not billed silently against your plan, and nothing starts until you approve the number.

What if my site goes down at midnight?

Our working hours are 10am–7pm IST, Monday to Saturday, and that is what the plans cover — we would rather say that plainly than promise 24×7 and not answer. Uptime monitoring alerts us immediately, and on Priority Care we start work on anything that is down within four working hours.

Can I cancel the plan?

Any time. Cancel before the next renewal date and you are not charged again; the month already running is not refunded because the monitoring and backups for it have been provided. Annual plans have a 14-day full refund window. The full detail is in our refund and cancellation policy.

Let's build together

Have a project in mind? Get a free quote in 24 hours.

Transparent, affordable pricing in INR. Fixed-price packages or hourly — you choose.